FAQs
General
What is Trincico?
Trincico is a global service marketplace connecting buyers and sellers worldwide. It offers a range of features, including invoice systems, in-app payments, and various service providers to ensure efficient transactions.
How does Trincico work?
Trincico allows clients to find and hire verified professionals for various services. Clients can communicate through in-app messaging, pay securely, and leave reviews after the completion of services.
Features and Services
What features does Trincico offer?
Trincico offers:
- Invoice system
- In-app payments
- In-app messaging
- QR payments
- Hundreds of international payment methods
- Booking system
- Tap to pay solution (mobile app only)
- Multiple language support
- AI-supported automated translation
- Fast track onboarding for service providers
- Review and rating system
- Easy payouts
- Time efficiency and convenience for busy individuals
- Cost-effective solutions
- Verified professionals
- Global reach
How does the invoice system work?
Service providers can create and send invoices directly through the Trincico platform. Clients can then pay these invoices using various payment methods available within the platform.
What payment methods are supported?
Trincico supports hundreds of international payment methods, including QR payments and a tap-to-pay solution for mobile app users.
How does the booking system work?
Clients can schedule appointments or services using the booking calendar, which shows the availability of service providers.
Can I communicate with service providers directly?
Yes, Trincico offers an integrated messaging system that allows direct communication between clients and service providers to discuss project details.
How does the review and rating system work?
After the completion of a service, clients can leave reviews and ratings for service providers. This system helps maintain transparency and accountability within the marketplace.
For Service Providers
How do I become a service provider on Trincico?
You can sign up on the Trincico platform and complete the onboarding process, which is fast-tracked with AI support for automated translation and multiple language options.
How do I get paid?
Trincico offers easy payout options. You can choose from various payout methods, including instant payouts for a fee.
How can I submit a proposal for a project?
Service providers can submit customized proposals directly to clients, detailing offers and project plans tailored to the clientโs needs.
For Clients
How do I find the right service provider?
Use the search and filter options to browse through service provider profiles, which showcase their expertise, portfolios, reviews, and ratings.
How do I define my project scope?
Clients can outline their project requirements, timelines, and budgets on Trincico. This information helps service providers submit accurate and tailored proposals.
Is my payment secure?
Yes, Trincico uses secure payment gateways to ensure the protection of both parties during the payment process.
Support and Assistance
What if I have a dispute with a service provider?
Trincico offers a dispute resolution mechanism to mediate and resolve issues between clients and service providers.
How do I receive notifications?
Users receive notifications about new messages, proposals, project updates, and deadlines to stay informed about their projects and interactions on the platform.
How can I get support?
Trincico provides continuous support to both clients and service providers. You can contact our support team through the platform for any queries or assistance.
Advantages
What are the benefits of using Trincico?
Trincico offers:
- Time efficiency and convenience for busy individuals
- Cost-effective solutions
- Verified professionals
- Global reach
- Multiple language support
How does Trincico ensure quality and reliability?
Trincico verifies service providers and incorporates a review and rating system to ensure quality and reliability.
We hope this FAQ helps you understand how Trincico works and the benefits it offers. For any further questions or assistance, please feel free to contact our support team.